Companion

Your smart, always-on insurance advisor

Learn how we built a system that puts safety first

Insurance safety harness

Five independent layers of guardrails, monitoring and evaluation around every LLM.

Context aware

Answers grounded in the customer's quote, cover and stage of journey.

Explainable, auditable

Every answer traced to its source.

Compliance Risk Index™

Our benchmark for measuring regulatory risk.

Companion guides your customers through the quote and buy journey

Choose your hospital cover

Three standard levels of hospital cover.

Bronze

$92.40/mo

  • Bone, joint & muscle
  • Ear, nose & throat
  • Kidney & bladder
  • RPsychiatric services
  • Heart & vascular
  • Cataracts
  • Joint replacements
  • Pregnancy & birth
Select

Silver Plus

$128.65/mo

  • Bone, joint & muscle
  • Ear, nose & throat
  • Kidney & bladder
  • RPsychiatric services
  • Heart & vascular
  • Cataracts
  • Joint replacements
  • Pregnancy & birth
Select

Gold

$186.20/mo

  • Bone, joint & muscle
  • Ear, nose & throat
  • Kidney & bladder
  • Psychiatric services
  • Heart & vascular
  • Cataracts
  • Joint replacements
  • Pregnancy & birth
Select

Add everyday extras

Optional cover for everyday healthcare, with annual limits per service.

Starter

$14.95/mo

  • General dental
  • Optical
  • Physio
  • Chiro & osteo
  • Remedial massage
  • Major dental
  • Orthodontics
  • Psychology
  • Podiatry
Add

Value

$34.90/mo

  • General dental
  • Optical
  • Physio
  • Chiro & osteo
  • Remedial massage
  • Major dental
  • Orthodontics
  • Psychology
  • Podiatry
Add

Super

$56.75/mo

  • General dental
  • Optical
  • Physio
  • Chiro & osteo
  • Remedial massage
  • Major dental
  • Orthodontics
  • Psychology
  • Podiatry
Add

Choose your excess

Only payable if you're admitted to hospital, once per year at most.

$0

Excess

$163.55/mo

Select

$500

Excess

$154.60/mo

Select

$750

Excess

$150.85/mo

Select

$128.65/month

Continue

Reduce drop-off in your sales funnel

Today, customers leave your site to find answers to their questions. With Companion they stay with you, feeling supported, informed and ready to buy.

Increase customer trust and loyalty

Clear answers grounded in the actual cover build the confidence customers remember at renewal.

Accelerate digital channel adoption

When customers get real help online, digital stops being the channel they tolerate and becomes the one they prefer.

Help your customers get the most from their insurance

Insurance Companion is your out-of-the-box AI solution.

CompanionVoice
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Natively in the Open platform

Companion runs natively inside the Open ecosystem and is ready to guide your customers through the quote and buy journey seamlessly, confidently, and in real time from day one.

yourbrand.com
Companion

Yes, windscreen cover is included with no excess.

Embedded into your experience

Drop Companion into the site, app and journeys you already run with a few lines of code, in your brand.

Fully-licenced

Deploy with confidence knowing that all guidance is provided under Open's licence.

Easy to embed

With only a few lines of code.

Multi-modal

Customers can engage through messaging, voice or both.

Customisable

Match your brand's personality and tone of voice perfectly.

InfoSec

Fully auditable and built to Open's enterprise-grade security standards.

Safety by design

Companion runs on Open Agentic, our underlying AI platform, and every conversation is protected by our AI Safety Harness: five independent layers of safety engineered for the security and compliance posture insurance demands.

Live guardrailsPrompt-injection detectionPost-call evaluationTesting & evaluation harnessVulnerability & complaint flagging
Outbound messageReal-time

Companion

Yes, comprehensive cover includes windscreen damage with no excess.

  • Factual accuracy
  • Advice boundary
  • Brand safety
  • On-topic
  • Safe language
→ To customer